As you know, Jim Tynan has left our sales office to become an applications engineer at our head office in Chicago. Kevin Smith will be your new account manager. Kevin has worked for us for five years in our order administration department. We are pleased to have him in our office, and I'm sure he'll do an excellent job in servicing your account. To assure that the transition is smooth, I will be working with Kevin for the next two months.
I will introduce him to you on our next sales call on Thursday.
